Last updated: 21 August 2026.
What this website collects
This website sets no cookies at all. It uses no analytics, no advertising trackers, and no third-party cookies. There is no cookie banner because there is nothing to consent to.
It loads no third-party scripts, fonts, or images. Every asset is served from this domain, so reading these pages does not report your visit to anyone else.
If you submit the intake form, the answers you give are sent to our form provider and then to us by email. We ask that you keep sensitive clinical detail out of that form.
Health information
Personal health information collected in the course of therapy is governed by Ontario’s Personal Health Information Protection Act (PHIPA) and by the College of Registered Psychotherapists of Ontario (CRPO).
Clinical records are stored in OWL Practice, a Canadian practice-management platform built for regulated health professionals, and are retained for ten years in line with CRPO record-keeping requirements. They are not stored on this website.
Session notes, intake information and correspondence are accessible only to your therapist.
Your rights
You may ask what information we hold about you, ask for corrections, or withdraw consent for non-essential contact at any time. Requests can be made through the contact page.
Complaints about how your health information is handled can also be directed to the Information and Privacy Commissioner of Ontario.
Third parties
Bookings made through Jane are subject to Jane’s own privacy policy. Clinical records are subject to OWL Practice’s. Intake submissions are subject to our form provider’s policy. Links to Instagram, Facebook and Psychology Today take you to those services, which have their own policies.
We do not sell, rent or share your information for marketing.
Contact
Questions about this policy can be sent to florapsychotherapy@gmail.com. Please do not send clinical details by email; it is not a confidential channel.